Política de Reembolso

Welcome to Wanderlust Ventures’ Refund Policy. This policy outlines the terms and conditions governing refunds for bookings and services provided through our website (“Website”). By making a booking or using our services, you agree to comply with the refund policy outlined below.

Booking Cancellation and Refunds

a. Cancellation Period: The cancellation period for each booking varies depending on the specific travel experience. Please refer to the individual booking details for cancellation terms.

b. Refund Eligibility: To be eligible for a refund, a booking must be canceled within the specified cancellation period and in accordance with the terms of the specific travel experience.

Refund Process

a. Requesting a Refund: To request a refund, please contact our customer support team at info@wanderlust-ventures.net  within the applicable cancellation period. Please provide your booking details and reasons for the refund request.

b. Refund Approval: Refund requests will be reviewed by our team. We reserve the right to approve or deny refund requests based on the terms and conditions of the specific travel experience.

c. Refund Method: Approved refunds will be processed using the original payment method used for the booking. Please allow up to 10 business days for the refund to reflect in your account.

Partial Refunds

In some cases, partial refunds may be granted based on the specific circumstances of the booking and the terms of the travel experience. Partial refunds will be determined at our discretion.

Non-Refundable Items

a. Certain travel experiences, services, or products may be labeled as non-refundable. These items are not eligible for refunds unless otherwise specified in the terms of the booking.

b. Fees: Booking fees, service fees, and similar charges are generally non-refundable unless otherwise stated.

5. Force Majeure and Unforeseen Circumstances

a. In the event of force majeure, unforeseen circumstances, or events beyond our control that result in the cancellation of a booking or travel experience, we will work with affected customers to provide suitable alternatives or refunds, as determined on a case-by-case basis.

Changes to Travel Experiences

If there are changes to a travel experience, such as itinerary modifications or adjustments in the included services, we will communicate these changes to you. Refund eligibility for such changes will be evaluated based on the revised terms.

Contact Us

If you have any questions or need assistance with the refund process, please contact our customer support team at  info@wanderlust-ventures.net 

Please note that this Refund Policy is subject to change and is effective as of August 9, 2023. We encourage you to review this policy periodically for updates.